How do I track my order?
Open the Velaphi app, go to Orders, and tap your current order to see live status and driver location.
Help Center
How can we help you today?
Browse support topics, common questions, and quick links for customers, restaurants, and drivers.
Customer Support
support@velaphi.co.za
Call Us
+27 11 000 0000
Hours
08:00–22:00 SAST
Frequently Asked Questions
How do I become a restaurant partner?
Use the restaurant sign-up section on the homepage and complete business verification to get onboarded.
How long does driver verification take?
Most driver profiles are verified within 72 hours once all required documents are uploaded.
How can I contact support?
Email support@velaphi.co.za or call +27 11 000 0000 between 08:00 and 22:00 SAST.